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Terms & Conditions

Cassiope Woven will accept returns and/ or exchanges from the original customer. Product must be new unwashed unworn merchandise & within 14 days of receipt.  Returns and exchanges must be in brand new, unused, unwashed condition with all tags & paperwork. Returns and/ or exchanges must be in new. unused, unscented, not stained condition.

Returns and Exchanges are non-transferable. 

Please write to customer service at info@cassiopewoven for refund/exchange approval prior to shipment to Cassiope.

Cassiope Woven will cover the cost of return shipping of the merchendise has a manufacturer defect. All other shipping expenses are non refundable.  The cost of return shipping is customer's responsibility if return or exchange is due to personal preference.